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HomeGlow Holiday Lighting

Terms & Conditions

HomeGlow SD
Legal name: San Diego Christmas Light Installation
Santee, California 92071
homeglowsd.com

Last Updated: October 9, 2026

1. Introduction and Acceptance of Terms

Welcome to HomeGlow SD. These Terms & Conditions ("Terms") govern your use of our website at homeglowsd.com and any services you request or receive from us. HomeGlow SD is the business name used by San Diego Christmas Light Installation, a holiday and seasonal lighting installation company based in Santee, California.

By visiting our website, submitting a form, requesting a quote, scheduling an appointment, or hiring us to perform work, you agree to these Terms. If you do not agree with them, please do not use our website or our services.

You must be at least 18 years old to enter into an agreement with us. If you are submitting information on behalf of a household, business, or property, you confirm that you have permission to do so.

2. Our Services

HomeGlow SD provides holiday and seasonal lighting services in Santee, San Diego, and the surrounding San Diego County area. Our services include:

Service availability depends on your location, the size and type of project, the season, and our current schedule. We may decline a project for any lawful reason, including safety concerns, access issues, or equipment limitations.

All work is performed at the property address you provide. You are responsible for giving us safe and reasonable access to the areas where lights will be installed, including outdoor outlets, rooflines, and yard spaces. Please let us know about hazards such as damaged wiring, low-hanging power lines, pets, locked gates, or fragile roofing before we arrive.

3. SMS Messaging Terms

This section explains how we use text messaging. Please read it carefully.

How you opt in. By submitting a Facebook or Instagram lead generation form for HomeGlow SD, you consent to receive SMS text messages from HomeGlow SD at the phone number you provide. You may also opt in by providing your mobile number directly to us and asking us to contact you by text.

What we send. Messages may include quotes and estimates, appointment confirmations, scheduling and arrival updates, weather or rescheduling notices, service follow-ups, and other communications related to your inquiry or project.

Message frequency. Message frequency varies based on your inquiry and the status of your project. You may receive a small number of messages when you first reach out, and additional messages as your appointment or service date approaches. We do not send recurring marketing blasts to people who have not asked to hear from us.

Cost. Message and data rates may apply. Your mobile carrier's standard messaging and data charges are your responsibility. HomeGlow SD does not charge you for text messages, but your carrier may.

How to opt out. You can stop receiving text messages at any time. Reply STOP to any message from us. After you reply STOP, we will send one final message confirming that you have been unsubscribed, and you will not receive further text messages from us unless you opt in again. You can also ask us to stop by emailing hunter@homeglowsd.com or calling (619) 820-0793.

How to get help. Reply HELP to any message from us for assistance, or contact us directly at hunter@homeglowsd.com or (619) 820-0793.

Carrier disclaimer. Mobile carriers are not liable for delayed or undelivered messages. Delivery of text messages is outside our control and depends on your carrier, your device, and your network coverage.

Consent is not required for purchase. Your consent to receive SMS text messages is not a condition of purchasing any service from HomeGlow SD. You are welcome to request a quote, book an appointment, or hire us without agreeing to receive text messages. If you prefer, we can communicate with you by phone or email instead — just tell us.

We do not sell or rent your mobile number, and we do not share your opt-in information with third parties for their own marketing purposes.

4. Appointments and Estimates

Estimates are free. We will review your project, discuss options, and provide a written quote at no cost and with no obligation to book.

Scheduling is subject to availability. Holiday lighting is a seasonal business, and our calendar fills quickly between October and December. Requesting an appointment does not guarantee a specific date or time until we confirm it with you.

Appointment windows are estimates. Weather, traffic, and the needs of other customers can cause delays. If we need to reschedule, we will contact you as soon as we reasonably can.

Quotes are based on the information available at the time of the estimate. If the scope of work changes — for example, if the property is larger than described, if access is limited, or if you request additional lighting — we may revise the quote before or during the job. We will not perform additional chargeable work without telling you first.

5. Payments and Cancellations

Payment terms are set out in your quote or invoice. Unless we agree otherwise in writing, a deposit may be required to reserve your installation date and to cover materials. The remaining balance is due according to the schedule on your invoice.

We accept the payment methods listed on your invoice. Please contact us if you have questions about a charge before the due date.

If you need to cancel or reschedule, please give us as much notice as you reasonably can — at least 48 hours when possible. Cancellations with very short notice, or missed appointments where our crew cannot access the property, may result in a fee to cover the time and travel already committed. Deposits may be non-refundable once materials have been ordered or custom work has begun.

If we need to cancel or reschedule, we will offer you the next available date or, where appropriate, a refund of amounts paid for work not performed.

Seasonal removal is typically included as described in your quote. If you request removal outside the agreed window, additional charges may apply.

6. Limitation of Liability

We install lighting with care, and we stand behind our work. That said, there are limits to what we can be responsible for.

To the fullest extent permitted by law, HomeGlow SD and San Diego Christmas Light Installation are not liable for indirect, incidental, special, or consequential damages, including lost profits, loss of use, or damage arising from circumstances beyond our control. These circumstances include severe weather, wind, rain, power outages, animals, vandalism, damage caused by third parties, and pre-existing conditions at the property such as worn wiring, loose roofing materials, or damaged outlets.

Our total liability for any claim relating to our services is limited to the amount you paid us for the specific service giving rise to the claim.

You agree to indemnify and hold us harmless from claims arising out of your own acts or omissions, unsafe conditions at the property that you knew about and did not disclose, or your violation of these Terms.

Nothing in this section limits any rights you may have under California law that cannot be waived by agreement.

7. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date at the top of this page. The version posted on homeglowsd.com is the version that applies. Your continued use of our website or services after an update means you accept the revised Terms.

If we make a material change to how we handle SMS messaging, we will make that clear in the updated SMS section.

8. Contact Us

Questions about these Terms, your appointment, your text message preferences, or anything else? We are happy to help.

HomeGlow SD (San Diego Christmas Light Installation)
Santee, CA 92071
Website: homeglowsd.com
Email: hunter@homeglowsd.com
Phone: (619) 820-0793

You can also reply HELP to any text message from us, or reply STOP to stop receiving texts.

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